Privacy Policy
Who we are
At HTS Furniture, we are committed to protecting the privacy and security of our customers and site visitors. The information you share with us helps us to provide a positive shopping experience. We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website, HTSFurniture.com.
Information We Collect
Personal Information
During Purchases and Registration: When you purchase from us, we ask for your name, billing and shipping addresses, payment information, email address, and phone number. This information is used to:
- Verify your identity for payment authorization,
- Update you on your order status,
- Send you updates from HTS Furniture (if subscribed),
- Enhance your overall shopping experience.
We assure you that your personal details are used strictly for the above purposes and will not be sold to mailing list companies.
Non-Personal Information
Browsing Information: We also collect information about your browsing behaviour on our website, such as the pages you visited, your Internet Protocol (IP) address, browser type, and operating system. This data helps us to improve our website and tailor it to your needs.
Cookies and Related Technologies
Cookies are small data files that are served by our platform and stored on your device. These cookies enable us to recognize your device as you navigate between different websites and applications. This capability allows us to provide you with targeted advertising that is most relevant to your interests.
Contact Us
Feel free to reach out directly to HTS Furniture Support through our “
Contact Us” page.
We diligently read every email and strive to respond as quickly as possible. Your comments and feedback are invaluable to us; they help us improve our site and services. We genuinely appreciate hearing about your experiences with our website and shopping process, and we warmly welcome any testimonials about our service or products.
Fraudulent Charge Protection
Don’t worry—you are safeguarded against fraudulent charges. If a third party uses your personal information for credit card fraud related to a purchase from HTS Furniture, rest assured that you are protected. We have robust measures in place to prevent unauthorised transactions and ensure your security.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Who we share your data with
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
